Delete Account 

Account and Data Deletion Request – MyRemoteDr

MyRemoteDr allows users to request deletion of their account and associated personal information in accordance with applicable privacy, healthcare, and regulatory requirements.

How to Request Account Deletion
To request deletion of your account and associated data, please contact us at:
Email: support@myremotedr.com
Subject: Account Deletion Request
Please include sufficient information to verify your identity and allow us to locate your account, such as:

  • Full name
  • Username (if known)
  • Email address associated with your account (if applicable)
  • Name of your healthcare provider or healthcare organization

Important Information
MyRemoteDr accounts are created and managed by healthcare providers and healthcare organizations.

For this reason:

  • Account and data deletion requests may require coordination with the healthcare provider or healthcare organization responsible for the account.
  • Certain health information and medical records may be retained as required by applicable laws, regulations, contractual obligations, or medical record retention policies.
  • We may retain limited information as necessary to comply with legal obligations, maintain security records, resolve disputes, and enforce our agreements.

What Data May Be Deleted
When permitted by applicable laws and healthcare regulations, MyRemoteDr will delete or permanently de-identify personal information associated with the account, including account access credentials and information maintained solely for operation of the MyRemoteDr platform.

What Data May Be Retained
Certain healthcare-related records, audit logs, compliance records, and other information may be retained where required by applicable law, healthcare regulations, or healthcare provider record-retention requirements.

What Happens After You Submit a Request
We will review and process your request within a reasonable timeframe.
Additional identity verification may be required before processing the request.
We may contact your healthcare provider or healthcare organization when necessary to validate the request.
Once the request is approved and processed, the account will be deleted or deactivated as permitted by applicable regulations and record-retention requirements.

Contact Information
MyRemoteDr LLC
Website: https://myremotedr.com
Email: support@myremotedr.com
Phone: (561) 203-9520